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Do you offer programs for me once I’m better?

July 22nd, 2019

Yes, once you have completed your therapy sessions, your therapist will review your continuing home program.  We can determine what equipment may be beneficial, and what exercises would be helpful in your continued recovery.

What types of education/training do your therapists have?

July 22nd, 2019

Physiotherapists have years of university level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many of the other medical sciences. Our physiotherapists have graduated from accredited physiotherapy programs and are provincially licensed. Depending on the university, the physiotherapy program is either a masters or doctorate level degree. Rest assured, your therapist is

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How many sessions will I have?

July 22nd, 2019

Each patient’s diagnosis is different, so together with your referring physician, your physiotherapist will develop a plan of care that is right for you. Your plan of care and number of visits will be determined during your first visit and explained to you by your physiotherapist.

How long will my therapy sessions last?

July 22nd, 2019

Depending on which physiotherapist you see, there are several initial assessment lengths and options. Most sessions will last 30-45 minutes, or for people with severe injuries or multiple areas of treatment, there is an hour long extended treatment option. These lengths of session can be discussed with one of our patient experience coordinators, or the

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What do I wear?

July 22nd, 2019

Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas. For treatments, loose fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

What type of payment do you accept?

July 22nd, 2019

We accept cash, debit card, and credit card. It is our policy that payment is made at the time of service. Your insurance benefits will be determined on your first visit, and you will be informed of what, if any, payment is necessary on that date.

What if I don’t have insurance?

July 22nd, 2019

We take several payment methods such as debit, mastercard, visa, and cash.

Does insurance cover my treatment?

July 22nd, 2019

Yes, in most cases it does. For more information, visit our insurance direct billing page and please do not hesitate to contact our office with questions.

Will it hurt?

July 22nd, 2019

Physiotherapy is not meant to hurt, but to relieve pain. However, as you restore your mobility, pain levels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering. This is a normal response to therapy treatment. Good communication with your therapist will help minimize any discomfort. We

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What should I bring to my first appointment?

July 22nd, 2019

To bring on your first visit: A prescription (if needed) for physiotherapy from your referring physician. Insurance information and id (we will make a copy of your card). Fill out your online intake form prior to your appointment. In case of an automobile accident, also bring any case manager or insurance adjuster contact names, phone

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