Physiotherapy is a medical, hands-on approach to relieving pain and restoring function. Physiotherapists are medical experts in musculoskeletal and neurological conditions and work closely with physicians. Our physiotherapists evaluate your movement patterns, identify the cause of your pain, and work to eliminate it.
While every patient’s condition and pain is unique, our physiotherapists will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels. The overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.
Working with you and your doctor, we can discuss your options and help determine if physiotherapy will be the right choice for you. Contact us today to discuss your current condition.
As a patient you have the right to receive physiotherapy at any place you choose. At Equilibrium, you will receive the highest quality care while achieving the results you need. We pride ourselves on providing a positive, encouraging environment with well-trained, friendly staff. We are confident in our ability to help you reach your goals and live a pain-free life.
Our scheduling is easy and we offer convenient locations and appointment times for you. We have morning and evening appointments available to meet the demands of your busy schedule. Call us today or book your appointment online.
To bring on your first visit:
Physiotherapy is not meant to hurt, but to relieve pain. However, as you restore your mobility, pain levels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering. This is a normal response to therapy treatment. Good communication with your therapist will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.
Yes, in most cases it does. For more information, visit our insurance direct billing page and please do not hesitate to contact our office with questions.
We take several payment methods such as debit, mastercard, visa, and cash.
We accept cash, debit card, and credit card. It is our policy that payment is made at the time of service. Your insurance benefits will be determined on your first visit, and you will be informed of what, if any, payment is necessary on that date.
Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas. For treatments, loose fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.
Depending on which physiotherapist you see, there are several initial assessment lengths and options. Most sessions will last 30-45 minutes, or for people with severe injuries or multiple areas of treatment, there is an hour long extended treatment option. These lengths of session can be discussed with one of our patient experience coordinators, or the options are explained on our online booking calendar. If you have questions, we will ask our physiotherapist what length of time might be best for your particular case. Each session after that may be 30-45 minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you.
Each patient’s diagnosis is different, so together with your referring physician, your physiotherapist will develop a plan of care that is right for you. Your plan of care and number of visits will be determined during your first visit and explained to you by your physiotherapist.
Physiotherapists have years of university level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many of the other medical sciences. Our physiotherapists have graduated from accredited physiotherapy programs and are provincially licensed. Depending on the university, the physiotherapy program is either a masters or doctorate level degree. Rest assured, your therapist is well trained to evaluate and treat your condition.
Yes, once you have completed your therapy sessions, your therapist will review your continuing home program. We can determine what equipment may be beneficial, and what exercises would be helpful in your continued recovery.
We are pleased to announce that we are now offering Online Video Tele-Rehab for physiotherapy, chiropractic and kinesiology. This will be done through our secure Jane Clinic Management software that we have used for years for our online booking, charting and billing.
Do your rehab in the comfort of your own home in a confidential FaceTime-like session. A computer or a laptop that has camera and audio capabilities is required, as well as the browser Google Chrome or Firefox. You will need a quiet safe space around your computer to be able to move as this session will offer you movement assessment, exercise, stretching and pain management options and other self-care instructions that you can be doing at home. You will need access to your phone in the unlikely event of a disconnection.
So far, ICBC and the extended health companies Canada Life (formerly Great West Life), SunLife and Group Health are covering with some plans (please check your plan for your particular coverage), but discussions are underway as other companies manage and adapt their policies to reflect the current situation.
Would you like to learn more, be proactive in your recovery and be on the cutting edge of online rehab in BC? You can book online on Jane or call us at 250-388-7888. Our team is working Monday to Saturday with limited hours. Click on the link to find out more: