We direct bill to ICBC for motor vehicle accidents (MVA). If you have been in an MVA on or after April 1, 2019, you are covered for 12 RMT treatments, 12 Acupuncture treatments, 25 Physiotherapy treatments, and 25 Chiropractic treatments within 12 weeks of the date of your accident. ICBC is working with you to provide lots of options for recovery from motor vehicle accidents. If you fall outside of these parameters, please be sure to give us a call to discuss your personal situation. We will do our best to get you the answers and the treatment that you need to fully recover from your injuries.
All of our physiotherapists and chiropractors are available for direct billing, but only select RMT’s and acupuncturists accept ICBC patients. If booking online, the option for ICBC initial and subsequent treatments will show for RMT’s that accept ICBC patients. If you are unsure, please call the clinic and we’d be happy to direct you to one of our ICBC RMT providers.
In order to serve you best and ensure that we have all the information needed to submit to your insurance and track it on your behalf, we ask that you give us your insurance policy information by filling out our Direct Billing checklist that is part of your online Intake form, and if ICBC, an MVA form. The Direct Billing checklist is included on the online Intake form that is sent to you via email when you book your first appointment with us. The MVA form is sent as a separate emailed intake form, please be sure to let us know that you need this form emailed to you. We ask that we receive your information a day prior to your appointment to create your profile. This will make the process seamless and will minimize waiting at the desk during set-up. If you are a current client who would like us to start direct billing for you, please ask for a link to be sent to you for our online direct billing checklist.